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6 Clarke Street Earlwood NSW 2206

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6 Clarke Street Earlwood NSW 2206

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XXX Health Fact sheet
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WHO guidance

Yes. Harpers Pharmacy offers telehealth consultations with Australian-registered doctors for many common, non-urgent health concerns, without the wait or the trip to a clinic. Book online, speak with a doctor by phone or video, and collect any prescribed medicines from our pharmacy. Telehealth is not for emergencies. In an emergency, call 000.

Can I see a doctor online through Harpers Pharmacy?

Telehealth Consultations


Telehealth lets you speak with a doctor at a time that suits you, without travelling to a clinic or waiting for a GP appointment. It can be a convenient option when you are short on time, unwell at home or looking after family.


Key benefits:

    • Speak with an Australian-registered doctor from home
    • Book in minutes, with no travel
    • Collect any prescribed medicines from your local Earlwood pharmacy and ask our pharmacists how to use them safely

Telehealth Consultations at Harpers Pharmacy

It is a consultation with a doctor by phone or video instead of in person. The doctor discusses your symptoms and history, advises on next steps and, where clinically appropriate, may provide other documents such as a referral or certificate. If you need to be examined in person, they will let you know.


What can telehealth help with?

Telehealth may be suitable for:

    • Common, non-urgent health concerns
    • Discussing symptoms and treatment options
    • Medical certificates, where clinically appropriate
    • Health advice and referrals

What is a Telehealth Consultation?

Telehealth may suit you if you:

    • Have a mild, non-urgent health concern
    • Are a busy parent, shift worker or carer
    • Would prefer to consult from home
    • Need a quick check-in about an ongoing health matter

Telehealth is not suitable for emergencies or conditions that need an in-person examination. The doctor makes the final decision about what is clinically appropriate for you.

Who May Benefit from Telehealth?

What should I prepare before my consultation? 

Have your Medicare card (if you have one), a list of your current medicines and your questions ready. Find a quiet, private spot with good phone or internet reception.


What happens during my consultation? 

The doctor will discuss your symptoms and history and recommend next steps, including whether you need to be seen in person.


What happens afterwards? 

If you are prescribed a medicine, pop in and see us. Our pharmacists can explain how to take it and answer your questions.

Important Information

Do I need to come into the pharmacy for my appointment?

No. Your consultation is held online or by phone.


Will the doctor agree to my request?

No. The doctor decides what is clinically appropriate for you.


Can I use telehealth in an emergency?

No. For emergencies, call 000 or go to your nearest emergency department.

What to Expect During Your Consultation

Who will I be speaking with?

An Australian-registered doctor.


Do I need an existing GP?

No, but we encourage you to keep your regular GP informed about your care.


Can I collect my medicines at Harpers Pharmacy?

Yes. Our team can help with prescribed medicines you bring in or arrange to collect.


What conditions can telehealth help with?

Many common, non-urgent concerns. The doctor will advise if yours need an in-person visit.


Is my information private?

Yes. Your consultation is confidential and your information is handled in line with Australian privacy requirements.


How do I book?

Select the Book Telehealth Consult on this page and choose an available time.

Frequently Asked Questions

Click below to book your convenient appointment today.

Need to Speak with a Doctor Today?

This page is provided for general information only and does not constitute medical advice. It is not a substitute for a consultation with a qualified healthcare professional. If your symptoms are severe, persistent, or you are concerned about your health, please seek advice from your GP or, in an emergency, call 000.

Reviewed by the Pharmacist Team at Harpers Pharmacy.

Disclaimer

* Closed Good Friday, Christmas Day & New Years Day.

8.30am - 8.00pm

8.30am - 8.00pm

8.30am - 8.00pm

8.30am - 8.00pm

8.30am - 8.00pm

9.00am - 5.30pm
9.00am - 5.00pm

9.00am - 5.00pm*

Monday:

Tuesday:

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Thursday:

Friday:
Saturday:
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Public Holidays:

Opening Hours

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