6 Clarke Street Earlwood NSW 2206
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Yes. Harpers Pharmacy offers telehealth consultations with Australian-registered doctors for many common, non-urgent health concerns, without the wait or the trip to a clinic. Book online, speak with a doctor by phone or video, and collect any prescribed medicines from our pharmacy. Telehealth is not for emergencies. In an emergency, call 000.
Can I see a doctor online through Harpers Pharmacy?

Telehealth lets you speak with a doctor at a time that suits you, without travelling to a clinic or waiting for a GP appointment. It can be a convenient option when you are short on time, unwell at home or looking after family.
Key benefits:
It is a consultation with a doctor by phone or video instead of in person. The doctor discusses your symptoms and history, advises on next steps and, where clinically appropriate, may provide other documents such as a referral or certificate. If you need to be examined in person, they will let you know.
Telehealth may be suitable for:
Telehealth may suit you if you:
Telehealth is not suitable for emergencies or conditions that need an in-person examination. The doctor makes the final decision about what is clinically appropriate for you.
What should I prepare before my consultation?
Have your Medicare card (if you have one), a list of your current medicines and your questions ready. Find a quiet, private spot with good phone or internet reception.
What happens during my consultation?
The doctor will discuss your symptoms and history and recommend next steps, including whether you need to be seen in person.
What happens afterwards?
If you are prescribed a medicine, pop in and see us. Our pharmacists can explain how to take it and answer your questions.
Do I need to come into the pharmacy for my appointment?
No. Your consultation is held online or by phone.
Will the doctor agree to my request?
No. The doctor decides what is clinically appropriate for you.
Can I use telehealth in an emergency?
No. For emergencies, call 000 or go to your nearest emergency department.
Who will I be speaking with?
An Australian-registered doctor.
Do I need an existing GP?
No, but we encourage you to keep your regular GP informed about your care.
Can I collect my medicines at Harpers Pharmacy?
Yes. Our team can help with prescribed medicines you bring in or arrange to collect.
What conditions can telehealth help with?
Many common, non-urgent concerns. The doctor will advise if yours need an in-person visit.
Is my information private?
Yes. Your consultation is confidential and your information is handled in line with Australian privacy requirements.
How do I book?
Select the Book Telehealth Consult on this page and choose an available time.
Click below to book your convenient appointment today.
* Closed Good Friday, Christmas Day & New Years Day.
8.30am - 8.00pm
8.30am - 8.00pm
8.30am - 8.00pm
8.30am - 8.00pm
8.30am - 8.00pm
9.00am - 5.30pm
9.00am - 5.00pm
9.00am - 5.00pm*
Monday:
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Sunday:
Public Holidays:
6 Clarke Street Earlwood NSW 2206